Welcome to the Observer!

How to use E-Newspaper app

Frequently Asked Questions

Q: What is the e-Newspaper?

A: The e-Newspaper is an updated digital edition of the Observer delivered to your inbox each Thursday, including: every article, photograph, advertisement, even the crossword puzzle! You'll have the ability to download or email articles, photos, etc.

Q: How do I access the e-Newspaper?

A: You can find the Observer’s e-Newspaper here or search for "Your Observer E-Paper" in the Google Play or Apple app store to download the app. The app is free to download, but the e-Newspaper requires a subscription to read. You can purchase a subscription at YourObserver.com/subscribe

Q: What time is the e-Newspaper usually available?

A: In most cases, the e-Newspaper will be available by 5:30 a.m. on your browser and app each Thursday.

Q: How do I access the app? Can I get access from my smartphone or tablet?

A: The Observer app may be downloaded from the Apple app or Google Play stores, but the e-Newspaper requires a subscription to read. Separately, the Observer’s website is available for free through your device's web browser at YourObserver.com.

Q: If I have a computer at home and a computer at my office, do I need to purchase two subscriptions?

A: No. You can login using your account username (your email address) and password from wherever you access the internet. If you subscribed on one computer and would like to sign in at a different computer (e.g., home and work computers), go to YourObserver.com/accounts/login

Q: How is the e-Newspaper digital subscription billed?

A: Subscriptions are billed monthly or annually by credit or debit cards. Subscriptions will be renewed automatically, and you will be charged in advance of each monthly renewal cycle unless you cancel.

Q: What if I don't want to subscribe? Can I still read the printed newspaper or have access to YourObserver.com?

A: The printed Observer remains FREE and can be picked at more than 1,500 locations. Find a copy here. Content on YourObserver.com is still FREE and available to non-subscribers. The e-Newspaper is the only version of our news that requires a subscription.

Q: When I go on vacation, can I put my e-Newspaper access on hold?

A: The Observer is available anywhere there's an internet connection, so you can easily take us with you!

Q: How do I cancel my e-Newspaper subscription?

A: To cancel, contact our Customer Service department at [email protected] or call 941-366-3468.

Q: Does the app work on all devices?

A: The app works on most devices. It is no longer compatible with the Amazon Kindle products.